Qin Ying sells tickets at the Baotou East Railway Station, Inner Mongolia Autonomous Region, on February 13
With her trademark ponytail above a buzz cut, reminiscent of sumo wrestlers, and lightning speed of speech, Qin Ying used to leave a formidable impression on people: Here is a person not to be trifled with.
An excellent debater when she was in college, the 25-year-old is adept at reasoning and if needed, arguing with people.However, in the Chinese Lunar New Year of the Pig, the train ticket booking clerk’s resolution is not to debate with customers any more.
For the past three years, Qin worked at the Hohhot Railway Station in Inner Mongolia Autonomous Region, north China,when she was obsessed with winning arguments with prospective passengers who lined up at her ticket counter, just like she did in the debate competitions.
“I can’t understand why people always make unreasonable demands,” she said.
“Some think they can buy tickets at the counter even after the online platform tells them all tickets have been sold out.They think if they line up in front of the window, we can conjure up new tickets. So they would always think I was lying to them when I told them the truth,” she shrugged her shoulders.
During the past three years working with Hohhot Railway, one of the 18 bureaus of China Railway Corp. (CRC), Qin was obsessed with arguing with customers.This year, however, she has realized that the arguments occurred “due to a lack of understanding.”
斯普瑞喷雾系统（上海）有限公司是全球喷雾喷嘴、喷雾系统领导者——美国喷雾系统公司在中国的全资子公司，总部位于美国的伊利诺伊州，并在全球拥有12家制造工厂，以及遍布57个国家和地区的200多个销售办事处。公司于1994年进入中国市场，专业从事喷雾喷嘴、喷雾系统的研发、设计、制造和销售，通过提供高效喷雾技术解决方案，满足各行业客户个性化的潜在需求。
She has had more time to work this out.
例如2016年，S镇年度节庆持续8天，每天有不同的主题和相应的活动。其中，第4天的主题是“返乡侨民日”；第5天的活动是“S镇香港菲侨联合会游行+选美比赛”，这两天的活动均与海外侨民直接相关。①其余主题还包括：教师之夜、变装选美大赛、妇女之夜、菲律宾独立教派日、天主教会日、宗教庆典（感恩）日等。又如，Y镇为期7天的年度节庆中包含了两项与海外侨民相关的活动：“Y镇学院校友返校之夜”和“返乡侨民社交舞会”。结合其它镇的情况，可以观察到与海外侨民直接相关的节庆活动共有三类目的和性质：社交联谊、募捐筹款、综合展示。
Unlike her counterparts, she has chosen not to work in big cities like Beijing,Shanghai or Shenzhen, where there are more opportunities. She is happy simply to be among the railway personnel who help their families, friends and millions of others go home in safety.
“Booking clerks who are superefficient can sell nearly 1,000 tickets daily during holidays,” she said. Those still using offline services are mainly senior citizens who do not know how to use the Internet, and people with urgent or special demands.Normally in these cases, communication is fraught with tension.
Currently, Qin works at the Baotou East Railway Station in Baotou, Inner Mongolia.Although most passengers there have grasped the essence of using the Internet to book tickets, some still rely on the oldfashioned ticket counter.
For Qin, there is no difference between the Spring Festival and other days as she has to routinely work during the holiday.After every two days she has a day off. But since she also does night shifts, that day is normally used to catch up on sleep as working overnight makes her exhausted.
根据新课程改革的要求，教师需要在授课期间将阅读与写作教学内容紧密结合。重视学生对知识结构、情感带入、观念表达等方面的写作拓展练习，由此在完成高质量的阅读学习之后，学生语文学习成绩在阅读写作的共同促进下得以提升。
According to CRC statistics, over 60 million train trips were taken during the February 4-10 Spring Festival holiday. The number is expected to grow to 413 million by March 1, when the travel rush ends, up 8.3 percent year on year.
Once she ran short of small change and asked a passenger, who had a bundle of coins, to swap with her. He refused to count the notes she gave him, saying,“I know you won’t cheat me.” Qin said it touched her, the feeling of being trusted.
With the advancement of Internet technologies, online booking has become popular, to a great extent freeing the booking clerks. “We feel grateful for the technologies. Online booking and self-service ticket machines have greatly reduced our workload,” she said. “Last October, the station added facial recognition checkin machines, which is a boon for my colleagues.”
There are also the times when passengers thank her for helping them.Such moments, she said, make her realize the value of her job.
区域医疗卫生资源配置复合系统双目标优化，由于受到公平性与效率性两个方面限制，这属于双层多目标优化决策的问题。双层优化是一类具有决策者参与的，呈递阶结构的双层优化决策问题，上层与下层都有各自的目标函数和约束条件，上层优化的最优解与下层优化的约束条件有关，下层优化的最优解受上层优化约束条件限制。本文双层优化的解法，采用主从递阶交互式算法[14]，直到双层目标都满意基础上求出相对最优解，具体步骤为：
This year she is working in a bigger station, which means longer hours, less time for rest and a heavier workload. But she would rather push herself as she is now near her home and can look after her parents.
分层强夯法在湿陷性黄土地区地基处理中的应用…………………………………… 李政林，金梦菡，邱昌胜（5-46）
However, she said the past three years have taught her to understand different people as well as the hardship that people in the service industry have to shoulder.She has also learned to appreciate the good things.
紫阳道长从天问大师出阵就注意到了萧飞羽身后和他曾有一面之缘的黑白双煞。正在寻思何以纵横天下，连黑旗会也忌惮的黑白双煞是安和庄所属时，没想到萧飞羽的目标竟然转向了他。他凝视萧飞羽如星辰一样宁静的双眸惑然了，因为他在那里看到了心悸，可又说不清道不明的东西。他略为迟疑道：“没有暗通款曲之说，贫道来此是因为贫道与天问大师是方外至交。”
Qin appreciates the prospects in the transportation industry. At the end of 2019,high-speed train services will start in Inner Mongolia, which will bring more convenience and choices for passengers.
On the Lunar New Year’s Eve, after finishing her day shift, Qin joined a party thrown by her high school friends, who returned home from different places. They exchanged stories of the past year and shared their moments of success at work.
After a brief rest, Qin was back to work,doing the night shift on the first day of the Lunar New Year.
Though still with her trademark ponytail, this year she has resolutely slowed down her speech to be more patient and understanding with every customer. What she would like is to get more respect from them.
“Some people, even youngsters, think those who work in the service sector and in junior positions are inferior, which hurts me,” Qin said. “People who are committed to helping turn the wheel of social and economic development deserve equal respect,no matter in what position they are.” ■
Copyedited by Sudeshna Sarkar
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